Assessing the Impact of Information Technology Solutions on Performance Appraisal and Improvement in State Bank of India

Abstract

This paper evaluates how information technology solutions have enhanced performance appraisal and enhancement in the State bank of India. The central aim was to find out whether the adoption of technology leads to fairness, objectivity, accuracy and improvement in the assessment process at large. The questionnaire with the analysis of the answers (structured questionnaire) was conducted among 100 employees, with the help of the research design of descriptive and analytical approach to research. The Pearson correlation showed that there was a high, notable and positive significant connection (correlation = +0.79; p < 0.01) between performance appraisal enhancement and information technology solutions. Most of the respondents provided concurrence on the view that there is greater systematization, reliability, and unbiasedness in the application of appraisal mechanisms that are technology-aided and also there was a slight reservation with regard to the decreased human influences in the appraisal process. The paper has established that a combination of information technology with performance appraisal practice should introduce a culture of equality, trustworthiness, and growth of employees that in the long run will enhance organizational performance. These benefits are more likely to be maximized through proper training, policy guidelines, audit and reviews at an interval.