Employee Commitment And Job Performance With Reference To Private Sector Banks In Palakkad District

Abstract

Employee’s commitment and job performances are essential factors that contribute to the success and growth of organizations, particularly in the banking sector. Understanding the dynamics of this relationship, can provide valuable insights for managers and policy makers in enhancing employee’s performance and organizational effectiveness. The primary objective of this study is to assess the level of employee satisfaction and their perception of their job using Kano's model in the context of a private sector bank. A sample of employee’s working in private sector banks in Palakkad District were selected through a stratified random sampling technique. The questionnaire assess the levels of employee commitment and the job performance and explores various factors that influence these dimensions. A sample of 105 employees from the bank was collected for analysis. The findings of the survey revealed several significant themes. One notable concern is that employees expressed a need for greater compensation and support from their superiors. The overall results suggest that unless there are significant and meaningful improvements in areas such as compensation, manager/supervisor cooperation, training and development, performance appraisal, and opportunities for career advancement and promotion, the current work environment within the private sector bank could potentially undermine employees' morale and commitment to their job. In conclusion, this study emphasizes the importance of addressing the identified areas of concern to enhance employee satisfaction and job perception within the private sector bank. Failure to address these issues may lead to a decline in employee commitment and overall job performance.